Our Standards
Our Commitment to Serving Our Clients with the Highest Standards
At Sunland Home Care, we prioritize safety, reliability, and excellence in every aspect of our services. Here’s how we ensure the highest standards of care and protection for our clients:
Comprehensive Insurance Coverage
- Professional and General Liability Insurance Policy
- Auto Liability Insurance Policy
- Employee Dishonesty Insurance
- Workers Compensation
Caregiver Excellence
- Paid Ongoing Caregiving Training
- Caregiver Supervision
- Background Checks Upon Hire and Ongoing
- Scheduled and Unscheduled Supervisory Visits
- Drug Screen Program for All Employees
- Fingerprint Clearance Cards Required
Dedicated Client Support
- Each Client is Assigned a Care Coordinator
- Clients Are Assigned a Billing Contact
- Sunland Home Care Assists Clients with Long-Term Care Insurance Policies
- After Hours On-Call Program for Support
Employee Benefits and Protections
- Sunland Home Care Pays for All State and Federal Employer Taxes
- W-2 Company, No Independent Contractors
- Healthcare Benefits for Employees
- Matching 401(k) Program for Employees
- Sunland Home Care Handles All Unemployment Claims
Operational Excellence
- Company Policy and Procedures Manual
- Uniforms for Employees
- Employees Wear Badges for Identification
By maintaining these rigorous standards, Sunland Home Care ensures the safety, satisfaction, and peace of mind of our clients and their families. Contact us today to learn more about how we deliver exceptional in-home care service.
Why Choose Sunland Home Care?
Award Winning Arizona Company
Sunland Home Care is trusted by Arizona. Prestigious recognition has included A+ Better Business Bureau, Most Admired Arizona Company, Top Ranking Arizona Company, Fortune Best Workplaces in Aging Services, Fortune Best Small Workplaces, Great Place To Work and many more!
Care Plans Tailored to Your Needs
At Sunland Home Care, we understand that every individual’s needs are unique. That’s why our schedules and services are flexibly designed to align with your specific home care requirements. Whether you need assistance for a few hours or around-the-clock support, we’re here to help.
24/7 On Call Service
At Sunland Home Care, we understand that caregiving needs can arise at any time. That’s why our senior care management team is available 24 hours a day, 7 days a week.
Locally Owned
Unlike national franchises, Sunland Home Care is proud to be a locally owned company dedicated to serving Arizona families. We partner with trusted Arizona senior organizations, building relationships based on mutual trust and shared values.
NO LONG-TERM CONTRACTS
At Sunland Home Care, we believe in earning your trust, not binding you to long-term commitments. You can try our caregivers for just a few hours to experience the difference we make. If you’re not 100% satisfied, canceling our services is simple and hassle-free.
Experience compassionate care on your terms—because your satisfaction is our priority.
SOCIAL WORKER SUPPORT FOR PERSONALIZED CARE
Having a social worker on staff for an in-home care company ensures clients and families receive personalized support for emotional, social, and resource-related needs. Social workers can provide guidance on navigating complex healthcare systems, advocate for client rights, and connect families to community resources. Their expertise enhances holistic care, addressing not only physical health but also the emotional and social well-being of clients.
Awarded for Caregiver Satisfaction!
Sunland Home Care is proud to be recognized with the Best of Home Care – Employer of Choice Award. This prestigious honor is awarded exclusively to top-ranking home care providers based on caregiver satisfaction scores collected by Home Care Pulse, an independent satisfaction research firm for the home care industry.
Excellence in Client Satisfaction
Sunland Home Care has proudly earned the Best of Home Care – Provider of Choice Award. This prestigious recognition is reserved for top-ranking home care providers, determined by client satisfaction scores collected by Home Care Pulse, an independent research firm specializing in home care. Being honored with this award places Sunland Home Care among an elite group of home care providers nationwide who consistently demonstrate exceptional care and service.
Awarded Leader in Excellence
When you choose Sunland Home Care, you’re choosing one of the nation’s top-rated home care providers. The “Leader in Excellence” designation is awarded based on third-party satisfaction interviews with clients and caregivers, ensuring an unbiased and reliable measure of quality.